Advisor help centre

Answers for Workspherepulse advisors.

Understand applications, bookings, session delivery, payouts and the standards that apply when you offer guidance through Workspherepulse.

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01

What is Workspherepulse?

Workspherepulse is a platform where approved professionals offer paid, scheduled workplace-guidance sessions. Advisors manage their expertise, rate and availability through their account.

02

Who can apply as an advisor?

You may apply if you provide lawful professional guidance, can accurately describe your qualifications and agree to Workspherepulse policies.

  • Complete the advisor application and identity details.
  • Provide your expertise, rate and availability.
  • Wait for Workspherepulse approval before using advisor features.
  • Complete payment-provider onboarding before accepting bookings.
03

How do I set my rate?

Set a USD per-minute rate during advisor onboarding. Customers see the session price before checkout, and applicable platform fees are shown through the payment flow.

04

How and when do I get paid?

  • Customers pay when they confirm a booking.
  • Payment is processed securely by the platform payment provider.
  • Advisor earnings become eligible for release after successful session completion.
  • A dispute or refund review may temporarily pause a payout.
05

What happens when a customer cancels?

Refund and payout eligibility depend on the cancellation timing, booking status and available attendance records. Workspherepulse reviews disputed cases before releasing or refunding funds.

06

What happens if I miss a meeting?

A confirmed advisor no-show may result in a customer refund, payout hold, account review or suspension. Repeated no-shows may lead to removal from the platform.

07

What if the customer does not attend?

Report the no-show to support. We may review meeting and booking records to determine whether the session qualifies for payout under the applicable policy.

08

How are disputes handled?

Our team reviews the transaction, booking, meeting records and relevant communications. We may contact both parties before deciding whether to refund, reschedule or release a payout.

Most disputes are reviewed within 48–72 hours.

09

Which services are prohibited?

Advisors may not offer illegal, deceptive, explicit, unlicensed regulated or payment-prohibited services. Off-platform payment requests are also prohibited.

Read the full Advisor Acceptable Use Policy →
10

Can I accept payment outside Workspherepulse?

No. Bookings arranged through Workspherepulse must be paid through the platform. Requesting off-platform payment may result in suspension.

11

How do I contact support?

Email admin@workspherepulse.com. Include your username and booking date when asking about a session. Most requests receive a reply within 24–48 hours.

12

Am I an employee of Workspherepulse?

No. Advisors operate as independent service providers and are responsible for their taxes, licences and professional obligations.

Ready to offer your expertise?

Create an account, complete your advisor profile and submit it for review.