Service delivery you can understand and trust.

Booked consultations are scheduled in advance and conducted digitally through the meeting details shown in your account.

If a session cannot be delivered because of a platform issue or advisor unavailability, we will review the booking and may:

• Offer a rescheduled session at no additional cost.
• Provide a full refund to the original payment method when appropriate.

Scope: Workspherepulse provides non-clinical workplace wellbeing and professional-development guidance.

Support is available for account access, bookings, payments, meetings and advisor applications.

• Email admin@workspherepulse.com.
• Use your booking dashboard to review session details.
• Include your username and booking date when contacting us about a session.

Most requests receive a response within 24–48 hours. Urgent same-day meeting issues are prioritised.

Eligibility depends on the booking status, timing, attendance information and reason for the request.

• A session not delivered because of a confirmed platform or advisor issue may qualify for a refund.
• Approved refunds return to the original payment method.
• No-shows or late cancellations may not qualify for a refund.

Workspherepulse offers paid one-to-one sessions for workplace wellbeing, communication, stress management and professional growth. Approved human advisors provide scheduled guidance, while the AI advisor offers separate timed sessions.

Session access, payment state and meeting details remain connected to your Workspherepulse account.